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Behind the Scenes: Marshall Pet Products

Apr 18, 2010

The company looks toward future development, as it considers product expansion a natural growth within the industry.

By Lindsay Hanks

When Marshall Pet Products' customers talk, the company's employees listen.

“Our national expansion has been based on customers' requests,” said Peter Reid, president and COO of the exotic pet product company. “It's a mature marketplace, but all markets adjust and change as consumers' habits change. When customers ask you to do something, do you ignore them?

(Read the full article here)

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